Ask the Oracle
Here to answer your questions from beyond the realm. Don’t see a response that answers your specific questions? Feel free to email us!
-
Logo concepts will be delivered to you within 7 days.
-
No. Morally, we will not touch or remake another designer’s work.
-
You do! Once your services are complete and you have paid the remaining amount on your invoice, you are the sole owner of your design.
-
To maintain the integrity of your branding and graphic design services, you will not be able to edit your design files on your own. If you feel that you need an update to a design down the road, we will gladly do that for you!
-
That is totally fine! We can bank those hours into the following weeks / months so when the time comes when you need some new designs, we can use them up.
-
A revision is defined as any change to the provided service. For example, if a font change has been requested, that will count as a revision.